Privacy Policy
The privacy of our customers is one of the priorities. To make sure you feel safe and secure when browsing our website, we explain our information gathering process and the choices available to you about the way your information is used and collected. Rx Corp is committed to protecting your privacy against any third parties attempting to again access to it.
Our website is TRUSTe approved, which means we operate in accordance with all the international regulations. TRUSTe is an international independent organization that declared privacy protection control one of its priorities. Our websites, willing to comply with all the standards and requirements of the TRUSTe Privacy Seal Program, is determined to reveal the information practices and has agreed to have its practices monitored at any moment by the organization.
We collect your personal information for our internal use only. Our aim is to provide the level of service you expect based on your individual needs and preferences. Any information you share with us is completely safe and confidential, and in no way accessible to anyone but our staff. We never sell, exchange or in any other way distribute the information you provide to us, with the exception of cases described in this privacy policy statement. Please do not hesitate to contact us if you have any questions or concerns about the way we collect and use your private information.
In case you have any questions or concerns about the privacy policy statement published on this page, please contact our customer support service at support@rx-corp.com. In case you are not fully satisfied after that, please contact trusted at http://www.truste.org/consumers/watchdog_complaint.php. Rx Corporation, as well as the current website, will do their best to resolve any concerns you may have at any moment of shopping with us.
What we do to ensure the safety of your information
To make sure no one can ever access your private information, and to ensure the fact your information is used in the correct way, we apply proper procedures to handle and secure the information collected online. We guarantee 100% information security and privacy, no matter if this is your personal or commercial information. We take advantage of the latest technologies to keep the information you provide to us under full control and make sure it can never be used by anyone not authorized by you personally. Rx Corp uses Socket Layer (SSL) technology in all the portions of the websites where you are required to provide different kinds of personal information. Because of the information being encrypted, you are guaranteed its complete safety and anonymity. Using SSL keep your financial information secure. During the encryption, the information is scrambled in a way that makes it impossible for anyone else but our company to make any sense out of it.
How we collect personal information
RX Corp's ultimate goal is to make sure as many people as possible have the life they deserve and want, enjoying their health and wellbeing. All the information we collect, including your medical history, contact information and billing details allow for better understanding of our customers' needs and preferences. As a result, we can give you the level of service you deserve without making any mistakes that could spoil your shopping experience.
We would like every client of ours to have full understanding of how their personal and other information can be used, and why this is done by the company. You have the choice of allowing us to collect your personally identifiable information, such as your name, address, phone number and some other important details of this kind. The following kinds of personally identifiable information are stored in certain ways:
1. Contact Information
Once you register as a RX Corp customer, we collect such information as your name, address, phone number and e-mail address. Those details are very important, as we can easily contact you in case there is any problem with the delivery, or in case we need to get or communicate important information about the order you placed. We may also need to contact you (and therefore need to have your contact information) in cases when there is additional medical data coming up as your prescription is being filled).
2. Medical history and other health information
When you place an order for any medicine you need, we will ask you a few questions about the medical condition you need to treat, as well as your age, other conditions you have, presence of allergic reactions in the past, any other treatments you are undergoing at the moment etc. Not only is it required by the law, we also want to make sure you are sold the exact drug and dose you need, and benefit from the treatment just as you expect to.
3. Billing Details
Before your order can be processed, we will ask you for the number of your credit card, which will later be charged for the amount due, including shipping costs, unless you qualify for a discount. Please note, that we do cooperate with third parties to process your orders, as we need billing and shipping services to ensure your satisfaction. Although those parties will use some of your personally identifiable information in order to deliver the services ordered, they are prohibited to use this information in any other way.
4. Cookies
Your Internet browser gathers cookies – small files that are stored onto the hard drive of your computer. These small files are used to determine whether you have already visited us before. From them, we can also learn some information about you, so there will be no need to re-enter it once again. Cookies let us know how you found the website (whether you followed a certain link or just typed the name into the browser, and which products you found more appealing than others. All that allows tailoring our future discounts, bonuses and special offers to your individual needs for you to be fully satisfied. However, cookies are not used when you access the secure potion of the website, so the information about your credit card is not accessible to anyone except the billing service.
5. Log Files
Just like most other websites, we store the information gathered as log files, including information about the IP address, type of the browser used, Internet service provider, operating system, last pages visited (exit pages) and click stream data, as well as time and date info. This kind of information is not personally identifiable, but helps us to analyze trends and gather more information about our new and potential customers, as well as the regular ones. We also get additional information from the third parties, that way learning which city and country the user arrived from. All that will later be used to come up with more interesting and efficient advertising campaigns, and conduct more efficient analysis of the incoming traffic. Obtaining all the statistics as a result of gathering the information mentioned is important for the website to function properly and in accordable with the preferences of our visitors.
6. Communication via the Website
We do not gather you contact information when you prefer to browse the website anonymously. However, when you are in the process of placing an order, you may need to provide your phone number, e-mail shipping address or credit card information for us to be able to verify other information obtained or contact you in case any mistakes occur. For instance, you may be contacted if you happened to indicate the wrong postal code, and this may affect the accuracy of the delivery. We may also need to verify your prescription over the phone with the doctor treating you, and you may need to fax it to us beforehand.
Our Privacy Guarantee
Rx Corp is the only party gathering personally identifiable information on this website. Our company has a firm policy of never sharing, selling, loaning or any other way releasing this information to any third parties unless required by the law or as specified in this very privacy policy statement. We may pass certain information of this kind to our partners only in case you expressed your permission in an explicit form. We may sometimes share information that is non-personally identifiable with our partners. We do not collect any information from under 13's.
Legal Disclaimer
This website reserves the right to release the users' personally identifiable information if this is required by law, or in case we have a reason to believe this is necessary to protect our rights or comply with certain regulations, as well as a court order or legal process.
Links to Other Sites
This website may contain links to other online sources that do no belong to and therefore are not under the control of Rx Corporation. You must remember that Rx Corporation is not responsible for the content or privacy policy practices of those other websites, even thought you visited them by following a link on our website. Please make sure you read the privacy policy section of every new website you visit to make sure you are aware of what kind of information they collect and how it is used later.
Accessing and making changes to your personally identifiable information
The personally identifiable information we collect from you can be later changed to make sure it's correct, in cases you entered it wrong, or it got changed due to some reason. You can get the errors corrected by sending a request to us (via e-mail) and showing the error in a way that is credible. All the necessary steps will be taken by the website for your identity to be verified and the information to be changed accordingly or for the access to that information to be granted. You can contact us at support@rx-corp.com if you need to make any changes or need access to your personally identifiable information.
Business Transitions and other events
In case Rx Corporation has to go through a business transition (for instance, a sale, acquisition by another company, merger etc.) your personally identifiable information will most probably be transferred as a part of the assets. We will notify you via e-mail or by posting a notice on our website during a 30-day period in case there is a chance the ownership of your personally identifiable information may change.
Privacy policy acceptance
By using our website, you accept the conditions of this privacy policy and consent to the collection and use of the information collected within the terms of this policy. In case our privacy policy is ever subject to change, the adequate information will be posted on the website for you to be aware of the new terms applied. You may also be sent an email about such a change taking place.
Responsibility when using the website
By using this website, you express consent to be responsible for
1. Keeping your activation codes and passwords under control.
2. Authorizing and controlling the access to your account and password information.
3. Informing Rx Corporation of the need to have your password deactivated due to certain reasons.
Feedback and Suggestions
You are always welcome to share your concerns or give your feedback by contacting us. You can use the e-mail address, or our physical mailing address.
Physical Mailing Address
3155 Hickory Hill Rd., Memphis, TN 38115.
Phone Numbers:
413-241-7404, 800-400-8079
20 January 2011
